This Privacy Policy (“Policy”) describes the policies and procedures on the collection, use, disclosure, and protection of your information when you use our website located at bazaar.easeyourlife.in, or the EYL Bazaar webhook on the Ease Your Life application (collectively, “EYL Bazaar Platform”) made available by Elements EYL Services Private Limited (“EYL Bazaar”, “Company”, “we”, “us” and “our''), a private company established under the laws of India having its registered office at 217, Kuber Complex, New Link Road Opp. Laxmi Industrial Estate, Andheri West, Mumbai 400053, Maharashtra, India. The terms “you” and “your” refer to the user of the EYL Bazaar Platform. The term “Services” refers to any services offered by EYL Bazaar whether on the EYL Bazaar Platform or otherwise.
Please read this Policy before using the EYL Bazaar Platform or submitting any personal information to EYL Bazaar. This Policy is a part of and incorporated within, and is to be read along with, the Terms of Use.
Your Consent
By using the EYL Bazaar Platform and the Services, you agree and consent to the collection, transfer, use, storage, disclosure, and sharing of your information as described and collected by us in accordance with this Policy. If you do not agree with the Policy, please do not use or access the EYL Bazaar Platform.
Policy Changes
We may occasionally update this Policy and such changes will be posted on this page. If we make any significant changes to this Policy, we will endeavor to provide you with reasonable notice of such changes, such as via prominent notice on the EYL Bazaar Platform or to your email address on record, and where required by applicable law, we will obtain your consent. To the extent permitted under the applicable law, your continued use of our Services after we publish or send a notice about our changes to this Policy shall constitute your consent to the updated Policy.
Links to other Websites
The EYL Bazaar Platform may contain links to other websites. Any personal information about you collected whilst visiting such websites is not governed by this Policy. EYL Bazaar shall not be responsible for and has no control over the practices and content of any website accessed using the links contained on the EYL Bazaar Platform. This Policy shall not apply to any information you may disclose to any of our service providers/service personnel which we do not require you to disclose to us or any of our service providers under this Policy.
Information we collect from you
Device Information: In order to improve your app experience and lend stability to our services to you, we may collect information or employ third-party plugins that collect information about the devices you use to access our Services, including the hardware models, operating systems and versions, software, file names and versions, preferred languages, unique device identifiers, advertising identifiers, serial numbers, device motion information, mobile network information, installed applications on device and phone state. The information collected thus will be disclosed to or collected directly by these plugins and may be used to improve the content and/or functionality of the services offered to you. Analytics companies may use mobile device IDs to track your usage of the EYL Bazaar Platform;
Cookies
Our EYL Bazaar Platform and third parties with whom we partner, may use cookies, pixel tags, web beacons, mobile device IDs, “flash cookies” and similar files or technologies to collect and store information with respect to your use of the Services and third-party websites.
Cookies are small files that are stored on your browser or device by websites, apps, online media, and advertisements. We use cookies and similar technologies for purposes such as:
- Authenticating users;
- Remembering user preferences and settings;
- Determining the popularity of content;
- Delivering and measuring the effectiveness of advertising campaigns;
Analyzing site traffic and trends, and generally understanding online behaviors and interests of people who interact with our services.
A pixel tag (also called a web beacon or clear GIF) is a tiny graphic with a unique identifier, embedded invisibly on a webpage (or an online ad or email), and is used to count or track things like activity on a webpage or ad impressions or clicks, as well as to access cookies stored on users’ computers. We use pixel tags to measure the popularity of our various pages, features, and services. We also may include web beacons in e-mail messages or newsletters to determine whether the message has been opened and for other analytics.
To modify your cookie settings, please visit your browser’s settings. By using our Services with your browser settings to accept cookies, you are consenting to our use of cookies in the manner described in this section.
We may also allow third parties to provide audience measurement and analytics services for us, to serve advertisements on our behalf across the Internet, and to track and report on the performance of those advertisements. These entities may use cookies, web beacons, SDKs, and other technologies to identify your device when you visit the EYL Bazaar Platform and use our Services, as well as when you visit other online sites and services.
Please see our Cookie Policy hereinunder) for more information regarding the use of cookies and other technologies described in this section, including regarding your choices relating to such technologies.
Uses of your Information
We use the information we collect for the following purposes, including
- To provide, personalize, maintain, and improve our products and services, such as to enable deliveries and other services, enable features to personalize your EYL Bazaar account;
- To carry out our obligations arising from any contracts entered into between you and us and to provide you with the relevant information and services;
- To administer and enhance the security of our EYL Bazaar Platform and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
- To provide you with information about services we consider similar to those that you are already using, or have enquired about, or may interest you. If you are a registered user, we will contact you by electronic means (e-mail or SMS or telephone, or other internet based instant messaging systems) with information about these services;
- To understand our users (what they do on our Services, what features they like, how they, use them, etc.), improve the content and features of our Services (such as by personalizing content to your interests), process and complete your transactions, make special offers, provide customer support, process and respond to your queries;
- To generate and review reports and data about, and to conduct research on, our user base and Service usage patterns;
- To allow you to participate in interactive features of our Services if any; or
- To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you.
If you are a partner merchant, to track the progress of delivery or status of the order placed by our customers to carry out academic research with academic partners.
We may combine the information that we receive from third parties with the information you give to us and the information we collect about you for the purposes set out above. Further, we may anonymize and/or de-identify information collected from you through the Services or via other means, including via the use of third-party web analytic tools. As a result, our use and disclosure of aggregated and/or de-identified information are not restricted by this Policy, and it may be used and disclosed to others without limitation.
We analyze the log files of our EYL Bazaar Platform that may contain Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring, app crashes, page viewed and exit websites and applications, operating system, date/time stamp, and clickstream data. This helps us to administer the website, to learn about user behavior on the site, to improve our product and services, and gather demographic information about our user base as a whole.
Disclosure and Distribution of your Information
We may share your information that we collect for the following purposes:
With Service Providers: We may share your information with our vendors, consultants, marketing partners, research firms, and other service providers or business partners, such as Payment processing companies, to support our business. For example, your information may be shared with outside vendors to send you emails and messages or push notifications to your devices in relation to our Services, to help us analyze and improve the use of our Services, to process and collect payments. We also may use vendors for other projects, such as conducting surveys or organizing sweepstakes for us.
With Partner Merchant: While you place a request to order food through the EYL Bazaar Platform, your information is provided to us and to the merchants with whom you may choose to order. In order to facilitate your online food order processing, we provide your information to that merchant in a similar manner as if you had made a food order directly with the merchant. If you provide a mobile phone number, EYL Bazaar may send you text messages and emails regarding the order’s delivery status.
With Academic Partners: We may share your information with our academic partners for the purpose of carrying out academic research.
With Other Users: If you are a delivery partner, we may share your name, phone number, and/or profile picture (if applicable), and tracking details with other users to provide them the Services.
For Crime Prevention or Investigation: We may share this information with governmental agencies or other companies assisting us, when we are:
Obligated under the applicable laws or in good faith to respond to court orders and processes; or
Detecting and preventing against actual or potential occurrence of identity theft, fraud, abuse of Services and other illegal acts;
Responding to claims that an advertisement, posting or other content violates the intellectual property rights of a third party;
Under a duty to disclose or share your personal data in order to enforce our Terms of Use and other agreements, policies or to protect the rights, property, or safety of the Company, our customers, or others, or in the event of a claim or dispute relating to your use of our Services. This includes exchanging information with other companies and organizations for the purposes of fraud detection and credit risk reduction.
For Internal Use: We may share your information with any present or future member of our “Group” (as defined below)or affiliates for our internal business purposes The term “Group” means, with respect to any person, any entity that is controlled by such person, or any entity that controls such person, or any entity that is under common control with such person, whether directly or indirectly, or, in the case of a natural person, any Relative (as such term is defined in the Companies Act, 1956 and Companies Act, 2013 to the extent applicable) of such person.
With Advertisers and advertising networks: We may work with third parties such as network advertisers to serve advertisements on the EYL Bazaar Platform and on third-party websites or other media (e.g., social networking platforms). These third parties may use cookies, JavaScript, web beacons (including clear GIFs), Flash LSOs and other tracking technologies to measure the effectiveness of their ads and to personalize advertising content to you.
While you cannot opt out of advertising on the EYL Bazaar Platform, you may opt out of much interest-based advertising on third party sites and through third party ad networks (including DoubleClick Ad Exchange, Facebook Audience Network and Google AdSense). For more information, visit www.aboutads.info/choices. Opting out means that you will no longer receive personalized ads by third parties ad networks from which you have opted out, which is based on your browsing information across multiple sites and online services. If you delete cookies or change devices, your opt out may no longer be effective.
To fulfill the purpose for which you provide it.
We may share your information other than as described in this Policy if we notify you and you consent to the sharing.
Data Security Precautions
We have in place appropriate technical and security measures to secure the information collected by us.
We use vault and tokenization services from third-party service providers to protect the sensitive personal information provided by you. The third-party service providers with respect to our vault and tokenization services and our payment gateway and payment processing are compliant with the payment card industry standard (generally referred to as PCI-compliant service providers). You are advised not to send your full credit/debit card details through unencrypted electronic platforms. Where we have given you (or where you have chosen) a username and password which enables you to access certain parts of the EYL Bazaar Platform, you are responsible for keeping these details confidential. We ask you not to share your password with anyone.
Please be aware that the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted through the EYL Bazaar Platform. Once we have received your information, we will use strict physical, electronic, and procedural safeguards to try to prevent unauthorized access.
Opt-Out
When you sign up for an account, you are opting in to receive emails from EYL Bazaar. You cannot opt out of receiving certain administrative notices, service notices, or legal notices from EYL Bazaar.
If you wish to withdraw your consent for the use and disclosure of your personal information in the manner provided in this Policy or if you want your data to be deleted, please write to us at [email protected]. Please note that we may take time to process such requests, and your request shall take effect no later than 5 (Five) business days from the receipt of such request, after which we will not use your personal data for any processing unless required by us to comply with our legal obligations. We may not be able to offer you any or all Services upon such withdrawal of your consent.
Grievance Officer and EYL BAZAAR Platform Security
If you have any queries relating to the processing or usage of information provided by you in connection with this Policy, please email us at [email protected] or write to our Grievance Officer at the following address:
EYL Bazaar Grievance Officer
502, Shri Krishna Complex, New Link Road
Opp.Laxmi Industrial Estate, Andheri West,
Mumbai 400053, Maharashtra, India.
If you come across any abuse or violation of the Policy, please report to [email protected]
Further, please note that the EYL Bazaar Platform stores your data with the cloud platform of Google Cloud provided by Google LLC, which may store this data on their servers located outside of India. Google LLC has security measures in place to protect against the loss, misuse, and alteration of the information, details of which are available at https:// https://cloud.google.com/. The privacy policy adopted by Google LLC is detailed at https:// https://cloud.google.com/privacy. In the event you have questions or concerns about the security measures adopted by Google Cloud, you can contact their data protection/privacy team / legal team or designate the grievance officer at these organizations, whose contact details are available in its privacy policy, or can also write to our Grievance Officer at the address provided above.
This Cookie Policy (“Cookie Policy”) is a part of and incorporated within and is to be read along with the Privacy Policy (“Policy”) and Term of Use. The capitalized terms used in this Cookie Policy, but not defined herein, shall have the meaning given to such terms in the Privacy Policy.
What are cookies and local storage?
Cookies are small text files that are placed on your browser or device by websites, apps, online media, and advertisements. There are different types of cookies. Cookies served by the entity that operates the domain you are visiting are called “first-party cookies.” So, cookies served by EYL Bazaar while you are on the EYL Bazaar Platform are first-party cookies. Cookies served by companies that are not operating the domain you are visiting are called “third-party cookies.” For eg., we may allow Google to set a cookie on your browser while you visit the EYL Bazaar Platform, and that would be a third party cookie. Cookies may also endure for different periods of time. “Session Cookies' only last only as long as your browser is open. These are deleted automatically once you close your browser. Other cookies are “persistent cookies'' meaning that they survive after your browser is closed. For example, they may recognize your device when you reopen your browser and browse the internet again.
“Pixel tags'' (also called beacons or pixels) are small blocks of code installed on (or called by) a web page, app, or advertisement which can retrieve certain information about your device and browser, including for example device type, operating system, browser type and version, website visited, time of visit, referring website, IP address, and other similar information, including the small text file (the cookie) that uniquely identifies the device. Pixels provide the means by which third parties can set and read browser cookies from a domain that they do not themselves operate and collect information about visitors to that domain, typically with the permission of the domain owner.
Local storage is a technology that allows a website or application to store information locally on your device. “Software Development Kits” (also called SDKs) function like pixels and cookies, but operate in the mobile app context where pixels and cookies cannot always function. The primary app developer can install pieces of code (the SDK) from partners in the app, thereby allowing the partner to collect certain information about user interaction with the app and information about the user device and network information.
Why do we use these technologies?
We use cookies and other identification technologies for various purposes, including authenticating users, store information about you (including on your device or in your browser cache) and your use of our Services and the EYL Bazaar Platform, remembering user preferences and settings, determining the popularity of the content, delivering and measuring the effectiveness of advertising campaigns, analyzing site traffic and trends, and generally understanding the online behaviors and interests of people who interact with our Services.
Cookies used by us
Type of Cookie | Purpose | Host |
Authentication Cookies | These cookies (including local storage and similar technologies) tell us when you’re logged in, so we can show you the appropriate experience and features such as your account information, order history and to edit your account settings. | EYL Bazaar |
Security and site integrity cookies | We use these cookies to support or enable security features to help keep EYL Bazaar safe and secure. For example, they enable us to remember when you are logged into a secure area of the Services and help protect your account from being accessed by anyone other than you. | EYL Bazaar |
Site features and Services | These provide functionality that help us deliver products and Services. For example, cookies help you log in by pre-filling fields. We may also use cookies and similar technologies to help us provide you and others with social plugins and other customized content and experiences, such as making suggestions to you and others. | EYL Bazaar |
Analytics and research | These are used to understand, improve, and research products and Services, including when you access the EYL Bazaar website and related websites and apps from a computer or mobile device. For example, we may use cookies to understand how you are using site features, and segmenting audiences for feature testing. We and our partners may use these technologies and the information we receive to improve and understand how you use websites, apps, products, services and ads. | |
Advertising | Things like cookies and pixels are used to deliver relevant ads, track ad campaign performance and efficiency. For example, we and our ad partners may rely on information gleaned through these cookies to serve you ads that may be interesting to you on other websites. Similarly, our partners may use a cookie, attribution service or another similar technology to determine whether we’ve served an ad and how it performed or provide us with information about how you interact with them. |
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Do we use Third Party Cookies?
We use a number of suppliers that may also set cookies on your device on our behalf when you visit the EYL Bazaar Platform to allow them to deliver the services they are providing.
When you visit the EYL Bazaar Platform you may receive cookies from third party websites or domains. More information about these cookies may be available on the relevant third party's website.
Additional Information About Third Party Analytics in use on the EYL Bazaar Platform :
Facebook Connect. For more information about what Facebook collects when you use Facebook buttons on the EYL Bazaar Platform, please see: Data Policy.
Twitter. For more information about what Twitter collects when you use the EYL Bazaar Platform, please see: https://twitter.com/en/privacy.
Google Analytics: For more information about Google Analytics cookies, please see Google's help pages and privacy policy:
Please note that this is not an exhaustive list of all third-party analytics providers that we work with.
How can I control Cookies?
Most internet browsers are initially set up to automatically accept cookies. You can change the settings to block cookies or to alert you when cookies are being sent to your device. There are a number of ways to manage cookies. Please refer to your browser instructions or help screen to learn more about how to adjust or modify your browser settings.
If you disable the cookies that we use, this may impact your experience while on the EYL Bazaar Platform, for example, you may not be able to visit certain areas of the EYL Bazaar Platform or you may not receive personalized information when you visit the EYL Bazaar Platform or you may also be unable to login to services or programs, such as logging into forums or accounts.
If you use different devices to view and access the EYL Bazaar Platform(e.g. your computer, smartphone, tablet, etc) you will need to ensure that each browser on each device is adjusted to suit your cookie preferences.
Changing your Cookie Settings. The browser settings for changing your cookies settings are usually found in the 'options' or 'preferences' menu of your internet browser. In order to understand these settings, the following links may be helpful. Otherwise, you should use the 'Help' option in your internet browser for more details.
- Cookie settings in Internet Explorer
- Cookie settings in Firefox
- Cookie settings in Chrome
- Cookie settings in Safari
More information. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit About Cookies or www.allaboutcookies.org.